We are rethinking services – with the right leaders
The service sector thrives on speed, customer focus, and intelligent processes. Whether financial and business services, IT services, or logistics – companies must continuously enhance service quality and economic efficiency while remaining agile in response to market changes. Rochus Mummert supports you in finding the right leaders who not only meet these demands but actively shape them.
With a deep understanding of the mechanisms and success factors in the service sector, we connect companies with people who view change as an opportunity. Our candidates think in a customer-oriented way, understand processes, and continuously develop them further. We support both large, diversified service providers and specialised mid-sized companies looking to strengthen their market position. What matters is not only professional expertise and industry knowledge, but also entrepreneurial thinking and leadership competence.
Our consultants know the service sector from their own experience. They understand what matters in a market where efficiency and customer orientation go hand in hand. Whether at C-level, in divisional or site management, or in specialised roles for digital transformation, customer experience, or process optimisation – we find leaders who strengthen and develop companies for the long term.
We connect service companies with leaders who combine service quality, efficiency, and innovation – helping them not just to respond to market changes, but to actively shape new opportunities and achieve lasting success.
Our success factors for the service sector
Deep understanding of industry
Our consultants have in-depth experience in key service sectors such as financial services, IT services, and logistics. They understand the specific requirements for leaders who operate in a dynamic, service-oriented environment.
Strong network
Through our extensive network, built over decades, we identify leaders who combine service quality with economic efficiency. We place experienced decision-makers as well as talent who bring fresh momentum through new ideas and digital expertise.
Process-oriented innovation
We attract individuals who drive digitalisation, automation, and AI-powered processes. They make operations more efficient, optimise customer experiences, and prepare service organisations for the future.
Customer focus and leadership
Successful service companies are characterised by excellent processes, high service quality, and a leadership team that embodies both. Together with our clients, we develop appointment strategies that balance customer centricity and commercial success.
